1. Check the oil – a new mower will not start on arrival. Sometimes it is because too much or too little oil has been added. Please check with the dipstick after adding oil.

2. Check starter cable – Please check that the starter cable connector has not fallen off.

3. Check spark plugs – Check for loose spark plug connections.

4. Check the engine for oil ingress – The engine may have too much oil ingress during repeated starting and the spark plug cannot produce a good spark, resulting in the machine not starting. Please open the air filter, check for gas, remove the filter element and let it sit for about 30 minutes.

5. Press the ignition bulb – When starting the engine for the first time, please press and release the ignition bulb 3 times.

1. check the oil – the mower will not start. Sometimes this is because too much or too little oil has been added. Check with dipstick after adding oil.

2. Check starter cable – Check if the starter cable connector has fallen off.

3. Check the spark plug – Please check if the spark plug connection is loose; whether it is carbonized and cannot be started, the spark plug will form a layer of carbon on the metal surface after using for a long time, which will affect the ignition effect. Generally speaking, as a household tool, a product that has been used for one or two years will not build up carbon unless very poor gasoline is used. It can usually be cleaned with a detergent. If you can’t get rid of it, we will replace the spark plug for free.

4. Check whether the engine is oiled – the engine may be oiled too much during repeated starts, and the spark plug cannot produce a good spark, resulting in the machine not starting.

5. Please open the air filter, check whether there is gasoline on the filter, if so, you need to replace the filter (we can send you a replacement or free of charge), remove the filter, take out the sponge, and dry the gasoline in the sun; then install the dried filter before starting the engine, if the filter is very wet it will prevent the air from entering the cylinder, and the condition of stalling and not being able to start will occur.

6. Check whether the carburetor is clogged or not, you can clean the carburetor (if the engine is not used for a long time, the gasoline in the carburetor will evaporate and concentrate into a gel, which will clog the carburetor).

7. Press the ignition bulb – When starting the engine for the first time, press and release the ignition bulb 3 times.

The machine can be pulled, but can not start, mainly for the following reasons:

1. ignition problems, that is, bad spark plugs, carbon deposits may affect the ignition, you can remove the spar.plug to check, but also available gasoline to clean the burnt parts.

2. fuel line problems, from the gasoline tank to the fuel line, carburetor whether the oil supply is smooth. Check whether the fuel line valve is open; loosen the carburetor screws, release a small portion of gasoline, so that the carburetor can be cleaned.

3. Circuit problems, check whether the flameout switch is intact, whether it is in the starting position.

4. Oil problems, many gasoline engines with oil alarm device, that is, no oil, oil is too low, the engine can not start, so spin down the oil scale, check whether the oil is enough.

5. air supply problems, check whether the air filter is clean, if very dirty will affect the air supply, resulting in failure to start. So remove the air filter and clean or replace it.

Can not be started because the machine can not be pulled, mainly due to the following reasons:

1. start pull disk failure: remove the start pull disk, pull the start pull rope, check:

2. 1, the rope can be pulled; 2, the rope can be pulled under the circumstances, the pawl can be extended.
If the two are normal, it is good to start pulling the disk; as long as there is an abnormality, it shows that the pulling the disk is bad, you need to replace the pulling the disk assembly.

3. Cylinder block internal embrace, stuck (may be due to the cylinder block internal oil or lack of oil running caused by), need to replace the engine.

Adding too much oil or starting the machine after it has been tilted can cause the oil and gasoline to mix together, creating smoke, see below for how to deal with this:

Starting bulb will not deliver gas to the engine:

The fuel line connecting the starter bulb to the carburetor is not connected, cracked, etc., and needs to be reconnected or replaced.

White smoke
Usually smoke is produced because;
It is because the engine is not in a horizontal position, causing the oil to enter the cylinder and burn, resulting in smoke. Therefore, the engine should not be tilted too much when working.

Solution:

1, remove the spark plug, wipe the head metal parts clean;

2、Check the oil dipstick to see if the oil level is in a reasonable range; if the oil level is appropriate, continue to start the engine and make it run for a period of time to see if the smoke is reduced or disappears.

Black smoke
Generally, black smoke is caused by insufficient combustion and difficult air intake.

Solution:

1. Remove the spark plug and wipe the metal part of the head clean; disconnect the oil circuit of the machine and pull the starter by hand to discharge the residual waste oil in the cylinder.

2.Open the air filter, take out the sponge inside and clean the accumulated gasoline inside before installing and using.

Solution:

1, Remove the belt cover inside the base and check if the belt is intact (there is a video on Amazon);

2、Disassemble the rear wheel to check whether the transmission gear is intact;.

3、If you exclude the above problems, it is the problem of the self-propeller, we will apply for repair and replace the self-propeller for you.

Or Typically, if the self-propulsion function stops working, it is related to the drive belt coming off the pulley system under the round deck housing.

1. remove the control cable end from the operating lever and top tube; and

2. Loosen the screws on the rear seat and base to separate the rear seat from the base; and

3. Remove the other end of the control cable from the connection of the self-propelled vehicle.

4. Pull out the removed cable from the hole of the rear seat.

5. Install the new control cable in the order of 4→1 . After the installation is completed, you need to adjust the tubular thread structure on the cable to adjust the tightness of the cable.

The gasoline mower is not equipped with speed adjustment function, the self-propelled speed of the mower is in the range of 3.6~4.1km/h.

1. Whether it touches hard objects such as stones, water pipes, etc. during the mowing process;

2. The grass collection port is blocked, and it can’t get out the broken grass, which causes the blade to be overloaded;

3. The moving parts rubbing against the immovable parts due to external force.

1. First remove the blade bolts as well as the blade, belt protection cover and adapter so that the pulley can be fully accessed.

2. you must pull the belt over the pulley first and then pull the drive assembly securely.

3. Next, turn the unit back onto the wheels and push the unit forward to turn the pulleys and the belt will be secured to the pulley system. 

4.Turn the unit back onto its side and then reattach the adapter, blade and bolts to the unit accordingly. Tighten the bolts and you are ready to go!

①Horizontal shaft (Model H)

1. Remove the bolts securing the puller plate;

2. Replace the puller plate assembly with a new one and secure the bolt.

② Vertical shaft (Model R)

1. Remove the bolts securing the hood;

2. Remove the bolts securing the puller plate;

Replace the pull-tray assembly with a new one and secure the bolts, then install and secure the hood.

If you are a customer who ordered from Amazon or Walmart, You can login to your Amazon or Walmart account through Amazon or Walmart Customer Service, and then go to the “My Orders” page. On this page, you will find a list of items you have previously purchased. Find the order you need to contact the seller for and click the “Contact Seller” button to the right of the order. You will be redirected to the seller’s contact page where you can fill in your question and send it to the seller.
We will take care of it for you within 24 hours and that is the fastest way to reach the seller.

You can also contact the seller through the search engine. If you can’t find the seller’s contact information, you can also search for the seller’s store name or product name through a search engine and then find the seller’s contact information in the search results.