Cancel an order

1. Review Order Policy: Before attempting to cancel an order, review policies. We allow cancellations at any time before the order is shipped, vut we do have specific time frames or restrictions.

2. Log Into Your Account ( In case you have one with us ) : Access our online store’s website and log into your account using your credentials. This will allow you to view your recent orders.

3. Locate the Order: Navigate to your order history or the ‘My Orders’ section. Find the order you wish to cancel.

4. Select the Cancel Option: If the order is still eligible for cancellation, there should be an option to cancel. This may appear as a button or link next to the order. Click it to proceed with cancelation.

5. Confirm Cancellation: Follow any additional prompts to confirm that you want to cancel the order. This might include selecting a reason for cancellation or verifying your decision through an email confirmation.

6. Check for Confirmation Email: After canceling the order, check your email for a confirmation message. This will often include details about the canceled order and any refunds if applicable.

7. Contact Customer Support: If you encounter issues or if the cancellation option is not available for you or furthfurthermore if you don’t have an account with us, contact our online store’s customer support. They may help you cancel the order or assist with any problems you’re encountering.

8. Monitor Refunds: If you paid for the order before cancelation, keep an eye on your bank account or payment method for any refunds. Refunds can take few days to process, depending on the ordered platform and payment method used.

Remember, the ability to cancel an order often depends on our specific policies as well as the status of the order itself. Always consult our online help section or customer service for detailed advice tailored to your specific situation.